Write it like you'd tell a colleague
A rule is a name for you, one sentence the AI reads, and the folder where matching documents land. No keywords, no conditions, no order to maintain.
A rule is three things: a name, a description in your own words, and a destination. No keywords to maintain and no conditions to build. You write what belongs there, the way you'd explain it to a new colleague.
A rule is a name for you, one sentence the AI reads, and the folder where matching documents land. No keywords, no conditions, no order to maintain.
Electricity bills for the office. Not the ones for my flat, and not gas.
Naming the neighbours a rule should not take is what lets the AI tell two similar documents apart. Your flat's bill and the office bill look alike; your sentence doesn't.
Every rule goes to the AI in one request, side by side. A broad rule and a precise one can coexist: the document goes where it fits best, not where it sits in a list.
Office electricity: it names this exact bill
By default a rule reads every connected mailbox. You can limit it to one. If that mailbox is later removed, the rule is switched off, never widened to the others.
Invoices from suppliers we buy materials from. Not utilities, not software subscriptions.
On Business, one rule can save the same document to a second cloud. If the extra copy fails, the main filing still succeeds and the History shows what happened.
The single biggest improvement you can make to a rule is a sentence about what should not land there. Exclusions are what let the AI tell two similar rules apart.
“Invoices”
Every invoice you ever receive matches this, including ones you have a better rule for.
“Invoices from suppliers we buy materials from. Not utilities, not software subscriptions.”
Names the category and fences off the two neighbours it would otherwise steal.
“Bills”
“Bill” means different things to different senders, and to a model with nothing to compare against.
“Electricity bills for the office. Not the ones for my flat, and not gas.”
Two exclusions, both of which are real documents you actually receive.
“Important documents”
Nothing here is checkable. Almost anything could be argued into it.
“Contracts once they're signed by both parties. Not drafts, not proposals.”
“Signed by both parties” is a property the model can look for in the document itself.
You don't need to describe the format, the sender or the filename. The document is read: if it's an electricity bill, it looks like one, whoever sent it and whatever the attachment is called.
Type the kind of document you want filed. This sketchpad shows how a rule reads, which documents it would take, and which neighbours it should leave out.
Electricity bills for the office, not my flat
Electricity bills for the office, not my flat.
Example documents, not yours
Good start. One more sentence about what it isn't will keep its neighbours out.
Rules aren't checked top to bottom, and the one you created first has no advantage. Every rule is evaluated together, in one pass, and the most specific match wins.
So a rule for “electricity bills for the office” and a broader one for “supplier invoices” can coexist without you sequencing them. The electricity bill goes to the first because it fits it more precisely, not because of where it sits in a list.
If two rules overlap so completely that either would be correct, that's usually a sign they want to be one rule. You'll see which one won on every document in your History.
The document is compared against all your rules at once, so the model can tell which one fits best.
Rules stay active until you switch them off. Nothing expires, and turning one off doesn't delete it.
AI-evaluated descriptions are on every plan, including Free: they're the only way a rule works, so locking them behind a paid tier would mean Free couldn't create a rule at all. Firms that file for clients have Teams plans
They're all evaluated together and the more specific one wins. There's no ordering to manage and no “first created wins” behaviour — the History shows you which rule matched each document.
The document is kept and marked as having matched no rule, along with the reason. It isn't guessed into an approximate folder, and you aren't emailed about it — it's normal, and it's visible in your History.
No. The document itself is read, so an electricity bill is recognisable whoever sent it and whatever the PDF happens to be called.
Yes, from the folder browser itself, without opening your cloud in another tab.
On Business, yes — the same document can be archived to several clouds at once. If a secondary copy fails, the main archive still succeeds.
Two on Free, fifteen on Pro, unlimited on Business. You can switch rules off without deleting them, and a switched-off rule doesn't count.